Shipping & Guarantee

Shipping

Orders ship from our US fulfilment centre within 2 weeks, and every order is tracked. You'll get an email with your tracking number as soon as it ships.

Destination	Delivery time (after it ships)	Cost
USA	3–7 business days	Free on 2+ jars (orders A$55+), otherwise A$9.95 (about US$6.50)
Australia	8–15 business days	Free on 2+ jars (orders A$55+), otherwise A$9.95

Subscriptions ship every 30 days at your subscription price, and the same shipping rules apply.

Every jar ships boxed and padded. If anything arrives damaged, email a photo within 14 days of delivery and we'll send a free replacement or a full refund, including shipping.

60-day money-back guarantee

Use Pasture & Honey for up to 60 days. If your skin doesn't love it, email us within 60 days of delivery and we'll refund the product price of your first order, even if the jar is empty. One refund per customer. Shipping costs aren't refundable.

To start a refund, contact us with your order number.